What Is Spacechat Connect?
Spacechat Connect is the business communication side of Spacechat. It is designed to help companies manage supported messaging channels from one organized workspace instead of switching between separate apps.
Bring conversations together
Connected channels can feed customer messages into one workspace where teams can see context and respond more consistently.
Separate owner and agent access
Business owners can manage the workspace while agents focus on the conversations and assignments relevant to their role.
Use assignments and status
Clear ownership, open and resolved states, and internal organization help prevent duplicate replies and forgotten customers.
Add AI without losing control
AI can help draft, summarize, categorize, and prioritize, while human agents review and send customer-facing responses.